Service

The ideal experts are here for you

Protecting your investment – it means more than insuring the plant. It also means keeping your equipment in top condition to maximize service life and upgrading to keep in step with changing technology. That’s why you can count on IDEAL ELECTRIC – the responsive company with comprehensive rotating equipment service and support.

We have earned a reputation for quality by supporting our customers with specialized technical product support and our ability to respond promptly to customer demands.

Excellent service is assured by people who understand your equipment and process needs. Our experienced staff of service engineers can spot potential performance problems and recommend corrective action.

Continue to enjoy the benefits of first-hand product knowledge and problem solving capabilities by having us instruct your on-site staff. We can recommend ways to improve your equipment efficiency and reduce operation costs with improvements such as overhauls and upgrades.

Our extensive experience gives us a strong base to help customers develop effective stocking programs. Rely on us to maximize your equipment availability.

protect your investment always insist on

Our Test Floor

Responding to customer needs

Customers have demanded and will continue to demand, improvements in performance and quality of products.  This is seen in the extensive amount of testing our customers require of their motor and generator suppliers before equipment ships.  Ideal Electric has responded to that demand with a state-of-the-art test floor.  Our test floor allows for the complete testing of synchronous motors and generators at voltages from 480 V to 13.8 kV, at 60 Hz and 50 Hz.

 

Testing Capability

  • Performance, temperature and efficiency testing of synchronous motors and generators up to 30,000 kVA per IEEE 115 or IEC 60034
  • Performance, temperature and efficiency testing of induction motors up to 10,000 HP per IEEE 112 or IEC 60034
  • Test voltages from 480 V to 13.8 kV
  • 60 and 50 Hertz test frequencies
  • Horizontal and vertical test configurations
  • State-of-the-art Data Acquisition System
  • Bently-Nevada Adre Vibration Monitoring System
  • Complete control from the master control room overlooking the test floor area

 

Massive Test Beds Result in Very Low System Natural Frequencies

The test floor consists of two vertical test pits and two test bedplates for horizontal machines.  Each test bedplate has a weight in excess of one million pounds, insuring our capability to meet or exceed the stringent industry vibration criteria for massive, rigid mounting per API (0.02 ips maximum).  Housing and shaft probe (if supplied) vibration readings are consistently less than all industry requirements.

 

Contact

Our expert IDEAL Electric Associates are here to support you in our Mansfield, Ohio, Houston, Texas and our European bases. Give us a call or e-mail us today!

 

New & Replacement Machine Sales
+1 (419) 520-3330

Switchgear & Controls
+1 (419) 520-3255

Parts Department
+1 (419) 520-3225

Field Service Repairs /
Remanufacturing & Technical Questions
+1 (419) 520-3245

24 Hour Emergency Hotline
+1 (888) 915-2624

 

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